Summarised below are the answers to some of our most Frequently Asked Questions. If there is something we haven’t covered please simply call reception by dialing 100 on your bedroom phone and our team will be happy to help.
Welcome to Lakeside Hotel Guest Information
- Your Room
- Covid-19 questions
- Dining
- Spa
Your Room
Room Servicing
Our housekeeping team will service your room every other day unless an alternative arrangement has been requested. Should you require an extra topup of tea/coffee or fresh towels, please call reception and this will be arranged.
Telephone
To call reception, dial 100 on your bedroom phone. To call another guest bedroom, add a ‘0’ before their room number, eg dial 016 to speak to guests in room 16.
Wake Up Calls
Please request via reception
Amenities
All our bedrooms have a tea and coffee making tray; contents will be replenished but please call reception if you would like more.
You will find a hairdryer in your room for your use.
If you need an iron and ironing board during your stay we have them available to borrow, simply call down to reception and we’ll bring them to your room.
Departure
Checkout time is 12noon. Our porters will be happy to assist you with your luggage, please let reception know when your bags are ready to collect.
Covid-19 questions
Do I have to wear a mask?
When moving around the hotel masks must be worn in line with government guidelines. When seated you can remove your mask if preferred. All food and drinks will be served to you by our waiting-on staff.
Do I need to book a time to use the pool
We ensure the number of guests in the pool and spa area do not exceed government guidelines. We aim to do this naturally without the need to book a ‘slot’ we do, however request guests use their rooms to shower and prepare and come to the pool ‘beach-ready’ (robes are provided in your rooms)
Can we all eat together?
Government guidelines at present allows us to seat a maximum of 6 individuals or 2 households at any table. If your party exceeds this number we will ensure you are seated on tables near to each other whilst maintaining the appropriate social distancing rules.
Dining
Dining Times
Breakfast is served daily from 8am-11am (11.30am at the weekends)
A continental breakfast is available from 7am
Light lunch and cream tea selection available from 12.30pm-5pm
Dinner served from 6pm-9pm
Room Service menu
For in-room dining please contact reception
Spa
Lakeside Pool & Spa
Open 7am – 9pm – last 2 hours (7-9pm) are for adults only
Towels are provided in the changing rooms. You will find a robe in your wardrobe, we ask that you come to the pool ‘beach ready’ and return to your room to shower after pool use.
Aveda Treatments
A range of gorgeous treatments can be booked subject to availability. Browse online or contact our reception team to check availability.
Local Activities and attractions
Watersports
Watersports
Lakeside paddle boards and rowing boat can be hired from reception
Graythwaite Adventure
Fell foot country park
Private boat charter
High Energy
High Energy
Grizdale Forest mountain bike trails
Go Ape high ropes and tree top adventure
Graythwaite Adventure
Via Ferrata at Honister (not for the faint hearted!)
Walks
Walks
Great Knott Wood
Tarn Hows
Loughrigg Tarn
Gummer's How
History and Culture
History and Culture
Hill Top
Blackwell
Dove Cottage
Sizergh Castle
Levens Hall
Holker Hall
Brantwood
Family Adventures
Family Adventures
World of Beatrix Potter
Lakeside to Haverthwaite Railway
Brockhole visitor centre
Tree Top Trek
Lakeland Segway
Wray Castle
Miller Beck Light Railway
Indoor
Indoor
Lakeland Motor Museum
Lakes Aquarium
Windermere Jetty
Dock Museum
Kendal Climbing Wall
Stott Park Bobbin Mill
Shed 1 Gin Experience
Days out without the car
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Cruise on the Lake
Jump on a steamer and sail down up the lake from the Lakeside jetty.
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Take a guided tour
Mountain Goat offer a range of tours covering the most popular hot spots. Their drivers will collect you from our door and drop you ‘home’ after your day’s adventure.
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Full steam ahead
Step back in time and enjoy a leisurely ride out on a traditional steam train. The short journey to Haverthwaite railway station can be followed by a walk along to the Lakeland Motor Museum where you can admire a unique collection of classic cars, motorcycles, scooters and bicycles. Enjoy some refreshment in Café Ambio before your return journey.
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Shank's pony
Take a stroll in the fresh air and enjoy the woodlands across the way from the hotel. Great Knott Wood has been developed by the Woodland Trust and has a tiny network of trails to follow and enjoy the wildlife. If venturing further afield, why not take one of Chef’s afternoon tea hampers with you to enjoy on your travels.