Deposit Policy

A non-refundable deposit of between £100 – £150 per room is charged at the time of booking. In relation to Christmas and New Year Bookings a non-refundable deposit of £300 per room will apply.

Rate Policy

Rate inclusive of full English breakfast, VAT, free wifi, complimentary parking, use of our 17m pool, Jacuzzi, gym and steam and sauna.

Cancellation policy

Cancellations MUST be made by either contacting the hotel direct on +44 (15395)30001 or Online you must obtain a cancellation number.

Bookings cancelled after 12 noon on the day before arrival will be charged at full room tariff for the first night, in addition to the loss of the deposit.

It is the sole responsibility of the customer to obtain a valid cancellation number. The hotel will not accept any liability for loss of monies due to non cancellation or bookings which are cancelled after the given date.

The hotel reserve the right to refuse / cancel any booking(s) without prior notice, and / or reallocate alternative room(s) type(s) should they deem necessary.

Children policy

Children up to 2 years stay free in parents room when using existing bed(s) in room. Children aged between 3-15 are charged at £30, and include full English breakfast.

Check in/check out times

All bedrooms are guaranteed available from 3pm on the day of arrival. We require guests to vacate their accommodation by 11am on the day of departure. Later departure times are available by arrangement only and may be subject to a charge.